The UK's Number 1 Independent
Wood Flooring Specialists

Delivery Information


We can deliver anywhere in the UK mainland for orders outside of the UK mainland please call. Once you’ve added all your items to the shopping cart and selected your preferred delivery method we can then calculate your delivery cost prior to the checkout process. All furniture is currently free delivery this offer is based on our standard service and any upgrades will be extra. Collection is free however please wait for your confirmation before arranging any transport. For more details on our delivery services please read below. 


All deliveries are subject to stock at the time of order plus their own terms & conditions so by placing an order with us you are accepting these terms. Once your order has been placed we will aim to confirm this within 24 hours however this may take longer during weekends and holidays for an instant answer on stock availability please call 01865 367888 quoting the product code or name. 

For multiple orders with various lead times items will be delivered as soon as they all become available however all furniture is delivered separate to anything else on your order so this will not delay your delivery. For example if you have ordered a chest of drawers with a lead time of 4-6 weeks and other items with a lead time of 1-14 days we will deliver the other items within 14 days and the furniture will be delivered direct within 6 weeks. 

We use a number of logistic partners to help deliver our products throughout the UK and all furniture orders are delivered separate to any other items you may have plus all heavy furniture will be delivered using two people unless otherwise agreed. All other products will be delivered on a curb-to-curb basis so it is the responsibility of the customer to ensure there is sufficient help to unload the delivery within the delivery window. Some items maybe delivered direct from the factory, which may result in multiple deliveries. If you have any important information that you feel may affect your delivery then please leave your comments in the comments page upon checkout. 

Please Note we will always contact you to arrange delivery so there’s no need to sit at home and wait however this excludes any next day deliveries 


You are more than welcome to collect your products from our warehouse in Oxford however please wait for your confirmation before arranging any curriers If you need to know straight away about availability of a product then please call 01865 367888 quoting the product code or name.


The lead-time indicated is an approximation and we endeavour to dispatch your items as soon as they become available. 


Products with a 1-14 day lead-time can be delivered using our express service and you will receive your items within 3 days. For example items ordered by 11am on the Monday will be delivered by 6pm on the Wednesday and items ordered by 11am on the Thursday will be delivered by 6pm on the Monday. Deliveries may take a little longer during holiday periods. By using this service items maybe delivered direct from the factory resulting in multiple deliveries a handy tip when ordering is try and use one manufacturer as mixing Deanta doors with Mendes doors will result in multiple deliveries simply use the filter ‘Select By Brand’ when searching.